Monitoring & Maintenance

 
Globe large

 

"Our unique monitoring technology
allows us to pin-point issues
and resolve them before they affect you"

We have overhauled the traditional IT support model so that rather than waiting for things to break and then fix them, we are continually monitoring your technology so that potential problems can be prevented before they even hit you.

Our support service is driven by Xperta Service Centre. It is a combination of cutting edge technology and skilled technicians, allowing us to bring all of your technology together under one roof so that it can be monitored and supported centrally. All systems incorporated are able to manage every aspect of your company's IT. This means that we have complete transparency and access to the information that we need to ensure you are getting proactive support at all times. It also means that when a problem does occur, we will be able to drill down and find out exactly what has caused it for speedier resolution.

Service Requests

Our monitoring service will drastically cut down on the amount of support calls you need to make, but for when you do, there is a 24 hour helpdesk in operation.


PDF downloadCheck out our online Complete Care brochure here.