Xperta | Business Services

Business Services Coordinator, London

Xperta provides a complete range of IT and communications services to businesses and not-for-profit organisations in the UK. It’s an exciting time for Xperta and we are looking for the right person to help our sales and management team take our business to the next level.

You will be a confident sales administrator, capable of dealing with customers and suppliers on the phone and by email. Ideally you will have experience of managing office logistics and you will be used to working in a fast-paced environment.

This role would best suit a proven sales administrator with office management experience who has demonstrated an ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.

Your key responsibilities would include;

Sales administration:

· Creating purchase orders, placing orders via phone and email

· Entering order information on our computerised platform and tracking deliveries.

· Creating sales orders.

· Updating billing information when orders are completed.

· Creating invoices.

· Dealing with customer queries on orders and invoices on the phone and by email.

· Processing incoming invoices, liaising with accounts team to ensure they are posted.

· Assisting Business Services in incoming enquiries from web and email campaigns.

Office management duties:

· Managing post & courier deliveries and pickups.

· PA duties when required to the Directors.

· Diary management, travel itinerary, scheduling and event co-ordination.

· Deal with any queries in through email and general correspondence.

· To manage office supplies and work with office space suppliers.

It’s extremely important that you will fit in with our culture and team. So we are looking for someone who has both a good track record in a similar role and a personal profile that is similar to our team members.

Your skills and experience:

Ideally you will have the following experience;

· Three years administration experience

· Knowledgeable in aspects of business and finance administration.

· Advanced knowledge of MS Office applications.

· Knowledge of sage would be very useful but not essential.

· Ability to produce business correspondence and proof read with accuracy.

· Ability to carry out basic accounting with a high degree of accuracy.

Your personal profile:

· Must be customer focused with a can do attitude and highly professional.

· Excellent communication skills, both oral and written.

· Self motivated, driven and confident with a thirst for knowledge.